Get to know how someone thinks before you hire them
Getting to know your next team member is a lot of work. It can be difficult to find the right balance between so many different requirements. There are a lot of modern tools (Figma, Node, AI, etc) and a lot of tricks to the trade. How a person works will likely vary from project to project and company to company. While all the people and tools change, there are some common approaches that skilled UX people will bring to the table:
- Business goals that create measurable KPI against well thought out goals
- Well understood users goals and care-abouts
- Intuitive and easy to use designs
- Down funnel conversions that align with corporate strategy
- An on-brand user experience that ties all other properties together
Case Study 1:
Texas Instruments – Parametric Selection Tool
Texas Instruments is a very large manufacturer of “chips”. More specifically, it makes “integrated circuits”, and internally, we would just refer to these as “parts”. Parts are selected by customers via “parameters” and the Parametric Selection Tool is the main online application used by customers to research and select their parts.
This project demonstrates Chris’ ability to perform virtually all of the UX functions including surveys, metrics creation and analysis, stakeholder engagements, user labs, competitive analysis and others.
Case Study 2:
OneHSN – Product Redo
OneHSN is a leading software provider for child care placement. OneHSN created a software platform that helps Municipalities, Providers and Parents to ensure that children are registered, paying for, and receiving any child care that their family needs.
This project demonstrates Chris’ ability to lead a diverse team with little mind for UX process and to help create a process that can be modelled for future projects.
Case Study 3:
Texas Instruments – Webench Power Designer
When an electronics engineer is in the design phase where they must build a power adapter, they often turn to a software tool that helps them to design one. This design tool from Texas Instruments helps engineers to not only design, but to also simulate and virtually test their creations.
This project demonstrates Chris’ ability to digest very complex subject matter, to lead a demanding project, and to engage with external vendors through the process.